(4.4 / 5)1839+ Ratings

Salomon Reviews

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Overall Rating

4.4
8 Reviews
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About Salomon

Salomon.com is a renowned platform that offers a wide range of products and services. The product line includes running shoes and clothing, trail running gear, hiking equipment, and ski and snowboard gear. They also offer sportstyle products and gear for cross country skiing. Their products are designed for both men and women, and they offer a variety of hiking shoes, running shoes, and trail running shoes. In addition to footwear, they also provide alpine ski boots, ski wear, hiking bags and packs, hiking clothing, road running bags and belts, road running clothing, snowboarding boots, and snowboards. They also have a range of trail running hydration packs, trail running clothing, and women's hiking shoes.

In terms of services, they offer a limited warranty on their products, ensuring that they are free from manufacturing or material defects for a certain period. They also have a membership program called S/PLUS, which offers benefits like free shipping and returns, faster customer service, and exclusive access to new product releases.

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Salomon Customer Reviews (8)

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Millie Kemp
Millie Kemp
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Feb 15, 2023
Iris Carter
Iris Carter
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Feb 14, 2023
Felix Freeh
Felix Freeh
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Feb 14, 2023
Beyza Van De Pas
Beyza Van De Pas
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Feb 13, 2023
Matthew Brown
Matthew Brown
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Feb 12, 2023
Petra Dreher
Petra Dreher
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Feb 12, 2023
Vannesa Osuna
Vannesa Osuna
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Feb 10, 2023
Delmar Cartier
Delmar Cartier
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Feb 9, 2023

Salomon Customer’s Q&A

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Salomon FAQs

FAQ

About Salomon.com Payment Method?

At Salomon.com, customers can pay with any major credit card, PayPal, Apple Pay or Klarna. The online payments made on the site are secure, provided by Adyen.

FAQ

Salomon.com Return Policy?

At Salomon, the return policy is as follows: Products being returned must meet certain conditions. They should not have been used, they should be returned within 45 days of receipt, and they should be in their original, undamaged packaging. If these conditions are met and the product is returned in accordance with the Salomon return procedure, a refund will be issued within 2 days of processing the return. However, depending on the bank's processing time, it could take up to 5 additional business days for this to be reflected in the account. Note that no returns are allowed for VIP consumers. If there seems to be a fault with the product, the free return label included in the order can be used to return the product for a refund. Items cannot be exchanged, but may be returned. If the product is returned and meets the refund conditions, a full refund will be received.

As for the shipping policy, standard delivery is free of charge for all orders. All orders are shipped with UPS. In the United States, 3 shipping methods are offered for most orders: UPS Ground, UPS 2nd Day Air, and UPS Next Day Air. If an incorrect item is received, Customer Support will create a free return label so that the item can be returned and the original order can be dispatched as fast as possible.

FAQ

About Salomon.com Popular Products and Services?

Salomon.com is a popular platform for sporting goods. It offers a wide range of products for men, women, and children. The website features categories such as Trail Running, Road Running, Sportstyle, Hiking, Skiing, Cross Country Skiing, and Snowboarding. Some of the best sellers on the site include the XT-6 GORE-TEX unisex, X ULTRA 4 MID GORE-TEX men, SPEEDCROSS 3 unisex, XT-4 OG unisex, SPEEDCROSS 6 men, and SPEEDCROSS 6 GORE-TEX men. The site also offers Men's Hiking Shoes, Men's Running Shoes, Men's Trail Running Shoes, Alpine Ski Boots, Ski Wear, Hiking Bags And Packs, Hiking Clothing, Hiking Shoes, Road Running Bags And Belts, Road Running Clothing, Road Running Shoes, Snowboarding Boots, Snowboards, Trail Running Hydration Packs, Trail Running Clothing, Trail Running Shoes, Women's Hiking Shoes, Women's Running Shoes, and Women's Trail Running Shoes. Salomon.com also offers free shipping for S/PLUS Members, free returns within 45 days, and a limited warranty. Users can create an account for free or log in to get S/PLUS members benefits like free delivery, faster checkout, special rewards, access to events, and more.

FAQ

What is the return process for items purchased on the online Salomon shop?

If customers are not satisfied with their purchase on www.salomon.com, they can return the products within 30 days of delivery, to the company's warehouse in Germany or Austria.
FAQ

Is it possible to modify the delivery address once a Salomon's order has been placed?

Salomon's system does not provide the option to change the delivery address or modify an order once it has been submitted.
FAQ

What should I do if I have received a defective product?

If customers encounter any problems with their products, they can contact customer service through the contact form to have their products assessed.
FAQ

Can customers cancel or modify their Salomon's orders?

To expedite the delivery process, orders are processed immediately upon confirmation. Consequently, once an order is confirmed, it is not possible to cancel or make any changes to it.
FAQ

How can customers check the status of their Salomon's order?

Once an order is dispatched from the warehouse, the company sends an email to the customer. Customers can also track their orders by logging into their account on www.salomon.com.

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